Field Technician

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Tier II Field Technician with CCTV, Access Control and Security Stealth Monitoring is a rapidly growing security firm headquartered in Dallas, TX. As part of our national expansion, Stealth is hiring a Field Service Professional for the Toronto market. The core responsibilities of the Field Service Tech II include: • Maintaining and Troubleshooting o Analog and IP based CCTV Systems o Access Control Systems o Intrusion Detection Systems The Tier II Technician/Installer will be part of the team to drive the success of the region by working cross-functionally with customer success, internal and external IT groups, customers, subcontractors, and suppliers to ensure timely and efficient completion of projects and service initiatives to maintain system uptimes. Success for the Tier II role is measured by: • Meeting customer needs and addressing customer service issues promptly • Proactively communicating with customers and team members • Overseeing subcontractors on service projects and new installations • A positive and collaborative...