4.有一定的网络技术支持经验（有相关证书 CCNA 优先考虑）
谢谢！请发送简历到 [email protected]
General Summary:The Call center technical Support is responsible for maintaining the call center network environments by analyzing requirements, resolving problems, and supporting the internal IT system.
Maximize network performance by monitoring performance; troubleshooting network’s problems and outages, scheduling upgrades.
Provide network support and resolve problems to the end user satisfaction.
Collaborate with call center colleagues to follow up with clients to ensure issue has been resolved.
Test and configure new workstations, peripheral equipment and software.
Report IT issues to the Manager for escalation.
Project, configure, implement, and maintain all net security platforms and software.
Must have availability to work various shifts influenced by current business needs.
Perform other duties as assigned.
Skills and Requirement:
Bachelor’s degree in network engineering, computer science or related field; equivalent experience considered.
CCNA certification preferred.
Please sent resumes to [email protected]
Job Type: Full-time， work from opportunity
Salary: $14.00 /hour
Benefits: 2 weeks paid vacation, health insurance