（有相关证书 CCNA, CCNP 优先考虑）
The Networking Support Specialist is responsible for maintaining the call center network environments by analyzing requirements, resolving problems, and supporting the internal IT system.
Maximize network performance by monitoring performance; troubleshooting network’s problems and outages, scheduling upgrades.
Provide network support and resolve problems to the end user satisfaction.
Collaborate with call center colleagues to follow up with clients to ensure issue has been resolved.
Test and configure new workstations, peripheral equipment and software.
Report IT issues to the Manager for escalation.
Project, configure, implement, and maintain all net security platforms and software.
Must have availability to work various shifts influenced by current business needs.
Perform other duties as assigned.
Skills and Requirement:
CCNA, CCNP certification preferred.
Bachelor’s degree in network engineering, computer science or related field; equivalent experience considered.
Minimum of one (1) years IT Support experience.
Please sent resumes to firstname.lastname@example.org
Job Type: Full-time
Thank you to all applicants for your interest.
Please note, only those that are under consideration will be contacted.