it was closed despite hours saying it was open

Food is great, but the waiters and staff look very bored and sit right in the middle of the place on their phones almost every time I’ve visited which can be kind of a turn off

Wanted to try a different noodle spot & saw this one online with some pretty great reviews. I didn’t really understand the concept here until I got to the shop tho. Half their space is for dining while the other half is like a shop. Essentially it’s like a supermarket but for hot pot - you get a shopping cart & pick out the frozen products you would like for your hot pot then check out & get seated. My friend & I were just looking for a bowl of noodle so we went to the front & picked from the options on the screen. I went with the braised beef noodle soup & my friend went with the tomato egg soup w/ thick vermicelli & beef slices. We paid at the counter then got seated. We were given water in single-use cups & utensils. Taste is nothing special - just a classic beef noodle but I do wanna give their hot pot a try next time.

we got ramen from hotpot noodle and we were not dissapointed!! The noodle soups were absolutely delicious. Service was super friendly and it’s such a cute little place. Plus, the tables have elements to keep your food nice and hot! 10/10 recommend.

Weren't open on time

Visited for the first time last night, very impressed! I had never had hot pot before, the employee was very helpful and friendly, explained how everything worked and made great suggestions on options. I tried the Tonkatsu base and it was excellent. They have extensive options for creating your own sauce as well. Everything was very fresh, and it was a fun experience overall. The gentleman working was so kind, anytime we went to the counter to ask for anything he didn't make us wait, and told us he would bring it to our table. Will definitely be going back!

Great food and experience. We will be back for sure!

Been here many many times. But very disappointed today about the customer service.

I had such a fun time dining in! I enjoyed ‘shopping’ for my hotpot ingredients. They had a variety of soup bases too and I look forward to trying some more. I had the Tonkotsu base, it was flavourful but I think that it needs a little more kick. Overall, the experience was unique and I would definitely suggest giving this place a try.

[Dine-in review amid pandemic] Bit of an unconventional hotpot experience where ingredients are first purchased in a mini-supermarket setting before sitting down. Each seat has its own induction stove and every broth is served in a mini pot wherein each person can have a personal mini hotpot. Overall I really enjoyed the experience and I think it makes a lot of sense for smaller groups. It also helps for picky eaters (like me) where I often despise when a communal hotpot becomes an abomination of different flavours. Here you can have your own broth and control what goes into it. Be mindful of the spice levels as they are quite strong on the higher end. Staff were incredibly kind and ensured our enjoyment of the experience.